Privacy policy

Privacy Policy

Welcome to TRIVOOO. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment information (processed securely through our payment partners)

  • Order history

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on the website

  • Referral source

  • Cookies and similar technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products and services

  • Send order confirmations and shipping updates

  • Respond to customer inquiries

  • Improve our website and customer experience

  • Personalize product recommendations

  • Detect and prevent fraud

  • Comply with legal obligations

  • Send promotional emails and offers (only where permitted or with your consent)

You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyze website traffic

  • Improve website performance

  • Personalize your shopping experience

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including but not limited to:

  • Shopify (e-commerce platform)

  • Payment gateways

  • Shipping and logistics partners

  • Analytics providers

  • Marketing and email service providers

These providers receive only the information necessary to perform their services and are expected to protect your information in accordance with applicable privacy laws and their own privacy policies.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

5. Payment Information

We do not store your complete credit card, debit card, or other payment details on our servers.

Payments are securely processed through trusted third-party payment gateways that use industry-standard encryption and security measures.

Please review the privacy policies of the payment providers you choose to understand how they handle your payment information.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

These measures include secure technologies, restricted access to sensitive information, and industry-standard security practices.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Meet legal, tax, accounting, and regulatory requirements

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

8. Your Rights

Depending on applicable laws, including India's Digital Personal Data Protection Act, 2023 (where applicable), you may have the right to:

  • Access your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information, subject to legal obligations

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

  • Request information about how your personal data is processed

To exercise any of these rights, please contact us using the details below.

9. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can take appropriate steps to remove the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with the revised "Last Updated" date. Continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Trivooo

Email:** brijeshp2102@gmail.com**