Terms of service

 Terms of Service

Last Updated: [DATE]

Welcome to TRIVOOO. These Terms of Service govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility and Account Terms

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

If you create an account with TRIVOOO, you are responsible for:

  • Providing accurate and complete information.

  • Maintaining the confidentiality of your account credentials.

  • Restricting access to your account.

  • All activities that occur under your account.

We reserve the right to suspend or terminate accounts that contain false information, violate these Terms, or are involved in fraudulent or unlawful activities.

2. Products and Availability

TRIVOOO offers a variety of products for sale online. We strive to ensure that all product information, images, specifications, and availability are accurate.

However:

  • Product images are for illustrative purposes and actual products may vary slightly.

  • Product availability is subject to stock.

  • We reserve the right to discontinue or modify products at any time without prior notice.

3. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

We reserve the right to:

  • Change prices without prior notice.

  • Correct pricing errors or inaccuracies.

  • Cancel orders placed using incorrect pricing due to technical or human error.

Payments must be made using the payment methods available on our website. Orders will only be processed after successful payment authorization or confirmation, where applicable.

Applicable taxes, shipping charges, and other fees will be displayed during checkout.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing errors

  • Suspected fraudulent activity

  • Incomplete or inaccurate customer information

  • Payment authorization failure

If your order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

5. Shipping and Delivery

We aim to process and dispatch orders as quickly as possible.

Estimated delivery times are provided for convenience only and are not guaranteed.

Delivery may be affected by:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Government restrictions

  • Remote delivery locations

TRIVOOO is not liable for delays beyond our reasonable control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect addresses.

6. Returns and Refunds

Our Returns and Refund Policy explains the conditions under which products may be returned or refunded.

Generally:

  • Return requests must be made within the specified return window.

  • Returned products should be unused, in their original packaging, and in resalable condition unless they are defective.

  • Refunds will be processed after inspection and approval of the returned item.

  • Certain items may not be eligible for return due to hygiene, customization, or other applicable restrictions.

Please refer to our separate Return & Refund Policy for complete details.

7. Prohibited Uses

You agree not to use this website to:

  • Violate any applicable laws or regulations.

  • Engage in fraudulent or deceptive activities.

  • Interfere with the operation or security of the website.

  • Upload viruses, malware, or harmful code.

  • Infringe upon intellectual property rights.

  • Harass, abuse, threaten, or impersonate others.

  • Attempt unauthorized access to our systems or customer data.

  • Use automated tools to scrape or copy website content without permission.

Violation of these Terms may result in suspension or termination of your access.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Images

  • Product descriptions

  • Graphics

  • Website design

  • Text

  • Software

is the property of TRIVOOO or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, TRIVOOO shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to:

  • Use or inability to use the website

  • Product availability

  • Website interruptions

  • Technical errors

  • Loss of profits, revenue, or data

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the relevant order.

Nothing in these Terms excludes liability where such exclusion is prohibited under applicable law.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in  India.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

TRIVOOO

Email: brijeshp2102@gmail.com